Buffalo Airport Taxi

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FAQs for FallsLink Buffalo Airport Taxi

Cross border Airport Taxi

Welcome to the FallsLink Buffalo Airport Taxi FAQ section. Here, we’ve compiled a list of the most common questions to help you better understand our services and ensure a smooth and hassle-free travel experience. You’ll find all the essential details here if you need information about booking, payment options, vehicle availability, or travel logistics. We aim to provide clear, concise answers to make your journey as comfortable and straightforward as possible. If you need further assistance, please get in touch with our 24/7 customer support team.

Buffalo niagara falls taxi frequently asked question

1. How much does it cost from Buffalo Airport to Niagara Falls?

  • The fare is $85 to Niagara Falls, NY, and $95 to Niagara Falls, Canada.

2. Can I take an Uber from Buffalo to Canada?

  • No, Uber is not permitted to cross the border. Use FallsLink Buffalo Airport Taxi for reliable cross-border travel.

3. Do I need a passport to visit Niagara Falls, Canada?

  • A valid passport or Green Card is required for international travel to Niagara Falls, Canada.

4. Where do I wait for the taxi at the airport?

  • Find our taxi pickup service at the arrival level of Buffalo Airport. A confirmation email will provide detailed instructions.

5. Is it possible to pay cash in the taxi?

  • Yes, cash payments are accepted.

6. Are the taxis private pickups?

  • Yes, all taxis are private, ensuring comfort and privacy.

7. How long does getting from Buffalo Airport to Niagara Falls take?

  • Depending on traffic, it typically takes 30-45 minutes to Niagara Falls, NY, and about an hour to Niagara Falls, Canada.

8. How long in advance should I book the taxi?

  • It’s recommended to book at least a day in advance, preferably two days. Book Here.

9. Is FallsLink operating during COVID-19?

  • Yes, FallsLink operates during COVID-19, adhering to safety regulations and protocols.

10. What vehicles are available for transport?

  • FallsLink offers a range of well-maintained vehicles, including sedans, SUVs, and vans for group travel.

11. Is there a child seat available?

  • Yes, child seats are available upon request. Ensure you mention this need when booking.

12. How do I pay for my taxi ride?

  • Payments can be made via credit card, cash, or online portal.

13. What is the cancellation policy?

  • Cancellations must be made at least 24 hours in advance to avoid charges.

14. Can I book a round-trip service?

  • Yes, round-trip services can be booked for added convenience.

15. Are there additional charges for luggage?

  • No, there are no extra charges for luggage.

16. What if my flight is delayed?

  • FallsLink monitors flight schedules and adjusts pickup times accordingly, with no additional wait time fees.

17. Do drivers assist with luggage?

  • Yes, drivers will assist with loading and unloading luggage.

18. Are there any toll charges included in the fare?

  • Yes, all toll charges are included in the fare.

19. Can I book a taxi for tours?

  • Yes, FallsLink offers taxi tour services for Niagara Falls and surrounding areas.

20. Is there customer support available?

21. How do I book a taxi for large groups?

  • You can book multiple vehicles or request a van to accommodate everyone comfortably for large groups.

22. Is Wi-Fi available in the taxis?

  • Yes, select vehicles offer free Wi-Fi for passengers.

23. Can I make special requests for my ride?

  • Special requests, such as extra stops or specific routes, can be accommodated. Mention these when booking.

24. Are the drivers bilingual?

  • Some drivers speak multiple languages. Specify your language preference when booking.

25. What are the operating hours?

  • FallsLink operates 24/7, ensuring transportation is available anytime you need it.

26. How do I handle lost items?

  • Contact customer service immediately if you lose an item in a taxi. They will assist in locating and returning your belongings.

27. Is there a loyalty program?

  • Frequent travelers can inquire about loyalty programs for discounts and perks.

28. How can I give feedback about my ride?

  • Feedback can be given through the website or directly to customer service, helping us improve our services.

29. Are pets allowed in the taxis?

  • Pets are allowed, but this must be mentioned during booking to ensure a suitable vehicle is available.

30. Can I book a taxi for someone else?

  • Yes, you can book and pay for a taxi on behalf of someone else. Provide their details during the booking process.

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